Ricochet Zero
Support
Email us and we'll get back to you, usually within two working days. If it's a bug, tell us your iPhone model, iOS version and what happened just before.
support@lastone.gamesCommon questions
How do I play?
Tap to launch the orb. Drag anywhere in the lower part of the screen to move your ship; it follows your finger's movement, so you never have to cover the action. Bounce the orb into the plates and clear every breakable one before the clock runs out. Grey frames and blue gates can't be broken and don't need to be.
How do stars work?
Every level gives up to three stars: one for clearing it, two for a strong score, and three for a top score or a clear without losing your last orb. Replays only ever add stars, never take them away.
What do the power-ups do?
Broken plates sometimes drop a capsule; catch it with your ship. Each power-up shows its name and a short description when you pick it up, and a ring at the bottom left shows how long it has left. Overclock and Blackout are risky: they make things harder in exchange for more points. Power-ups clear when you move on to the next level.
What happens when I run out of orbs or time?
You can watch a short ad to revive (or get 30 more seconds) and carry on exactly where you were, power-ups included. Or restart the level. Watching is always optional.
Is my progress backed up?
Progress is saved on your iPhone as you play. It isn't backed up to an account, so deleting the app will reset it.
How do I change the music, sound or vibration?
Open Settings from the title screen. Music and sound effects each have their own level, and vibration can be switched off. Changes save straight away. Music also respects your iPhone's silent switch and plays alongside your own music if you have some playing.
Can I play offline?
Yes. Everything plays offline. Your level results are sent to the leaderboards the next time you're connected.
How do I delete my data?
Deleting the app removes everything stored on your phone. To have your leaderboard results removed too, email us. See the privacy policy for what is collected.